Pegasus2 R4 Promise Utility For Mac Rebuild Raid

Hi i need to convert my pegasus2 R4 format ed in Mac OS journaled with raid 5 in NTFS with raid 5 for use it in a window machine with usb-c / tunderbolt 2 adapter. There is one guide step by step for delete raid 5 in OS X version reformat all HD in NTFS with promise Utility and remake raid 5 in a win partition?

Pegasus2 r4 promise utility for mac rebuild raid kit

Symptoms: The Pegasus is showing no problems; WebPAM or Promise Utility gives all green checkmarks, Disk Utility will show 'Promise RAID' volume as mounted and it will pass verify disk, but Finder still doesn't see the volume. You might be able to browse to your external volume directly at the Terminal command prompt, or with the Finder option 'Go…', but the Pegasus RAID volume won't appear in Finder, on the Desktop, or within apps.

For

Promise dev support was able to recommend the following compatible drives up to 3TB (but not larger) on my legacy R4 unit., but just make sure you have the latest pegasus r4/r6 firmware update first (currently SR 2.44), you can do this on the empty chassis if you need too. 3tb drives (from current compatibility list-link below). Pegasus R6, R4 Product Manual 4 Client OS Support The following client operating systems support the Pegasus unit:. Mac OS 10.6 and higher. MacBook Pro/iMac Software Update 1.5 Utility OS Support The following client operating systems support the Promise Utility:. Mac OS 10.6 and higher. MacBook Pro/iMac Software Update 1.5.

Providing a perfect entry point for users needing HW RAID protection with adequate capacity, the PROMISE Pegasus32 R4 series RAID storage system brings the power of Thunderbolt 3 technology to a wide range of Mac users. PROMISE Technology is committed to providing high quality service and support to its customers. Our technical support is limited to PROMISE branded retail products. Different OEM manufacturers may have made unique modifications to the PROMISE hardware or software and they are responsible for supporting their products.

Cause: OS X uses the HFS+ filesystem, and to hide files from Finder it toggles the HFS+ hidden attribute on the files. Directories and volumes can also have the hidden flag set. Even while mounted correctly and having an clean filesystem, the folders or volumes will not show up in Finder. The hidden flag needs to be turned off within OS X. This problem has been reported with all types of storage, and is not unique to Promise hardware.

Solution:

How to Remove the Hidden Flag on the 'Promise RAID' Volume

  1. Open Applications folder.
  2. Open Utilities Folder.
  3. Open Terminal.app.
  4. At the $ prompt, type: sudo chflags nohidden /Volumes/Promise RAID/ and press Enter. (If you have renamed the Promise RAID drive icon, then please type its name, instead of Promise RAID, after Volumes/. Tab Completion is a powerful feature, just type Pro and hit the Tab key to have it fill in the rest.)
  5. Enter your password at the password: prompt.
  6. At the next $ prompt, type: sudo killall Finder and press Enter.
  7. All your Finder windows will close and reopen, and the Promise RAID volume icon should be visible again.


Apowersoft screen recorder cnet.

Victor Pacheco posted this 19 December 2019 - Last edited 06 February 2020

The Promise Utility will advise you which HDD module failed and you need to make a note of that Bay slot number before turning the system off. Follow these instructions

Prior to beginning the steps please make sure you are using the latest Promise Utility. You can download the Promise Utilty here.

Pegasus2

Pegasus2 R4 Promise Utility For Mac Rebuild Raid Kit

Go ahead and Open the Promise Utility

Soon as you open the Promise Utility it will scream something is wrong. Note**If you see this informational message below, we advise to not accept and then shut down the Mac Pro 2019, finally, reseat the Promise R4i hard drives. There could be a slight chance that the drive did not detect on boot. Reseating and rebooting your Mac Pro will sometimes correct these problem. However; if this screen pops up again, please accept continue with the steps as there could be a dead drive.

Once you've accepted you will notice in the home page dashboard, under the label 'system status', the disk array and logical drive have an 'red circle' on each of them. If you look under the label 'storage overview' you can see that there are 3 drives listed. In the label 'Event Information' you will notice the Logical drive has been set to critical due to the missing drive.

We will confirm the drive is dead by checking the other settings.

Under the Physical Drive Icon you will notice that a Physical Drive is missing from the list.

In this image we are looking at the Disk Array information. Notice the operational status as Degraded.

In this image is the logical drive. The operational status is 'critical' which means that the volume is usuable, but if another drive fails than it will be catastrophic.

Now we've identified that the drive is indeed failed.

Pegasus2 R4 Promise Utility For Mac Rebuild Raid Download

Go to the icon --> Disk Array --> highlight select disk array --> than to the far right there are three dots to extend the options. Click on the rebuild and proceed to accept.

Pegasus2 R4 Promise Utility For Mac Rebuild Raid Kit

Once the rebuild has begun you can monitor the rebuild in the daskboard.

Promise Pegasus R4 Software

Pegasus2 r4 promise utility for mac rebuild raid pack

3Please note** If the rebuild does not appear or fails, contact support immediately. Support contact information -> https://support.promise.com/, or call 408 228 1400 option 4

Pegasus2 R4 Promise Utility For Mac Rebuild Raiders

Newly added! Please click video to view the feed.