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  1. What is a guarantor? The guarantor is the person responsible for paying the bill. You can find the guarantor name and account number on your statement.
  2. Please do not use MyChart to send any messages requiring urgent attention. For urgent medical matters, contact your doctor's office. Your secure, online health connection Your health is important to you around the clock - not just during office hours. That's why we are pleased to offer MyChart. With this Internet connection to your doctor's.
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Coronavirus Alert The safety and well-being of our patients, staff, visitors, and the community are Premier Health’s top priority. We are working with public health partners to prepare and care for any local instances of the novel coronavirus (COVID-19).

We are committed to your safety.


Schedule Your Vaccine | COVID-19 Vaccine Updates | Safety Precautions in Place | Visitor Restrictions

New Billing Features on Duke MyChart:

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  • Pay as a Guest - Duke Health now offers a guest pay option in MyChart. This feature provides a quick and easy way to make a payment and can also be used to pay bills on a patient’s behalf.

  • A New Way to Pay - In addition to credit card payments, patients or guarantors can now pay bills using a bank account by simply entering the routing and account number available at the bottom of personal checks or from the bank.

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  • Communicate with your care team

    Get answers to your medical questions from the comfort of your own home
  • Access your test results

    No more waiting for a phone call or letter – view your results and your doctor's comments within days
  • Request prescription refills

    Send a refill request for any of your refillable medications
  • Manage your appointments

    Schedule, reschedule or cancel your next appointment with your primary care or specialty provider. Also view details of your past and upcoming appointments.

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